Returns

• Accepted within 7 days of delivery

• Items must be unused and in original packaging

Non-Returnable Items

• Used or damaged products due to misuse

• Customized or special-order products

• Fragile laboratory items not reported within time

Refund Process

• Refunds are processed within 5–7 business days after inspection

• Amount will be credited to the original payment method

Damaged / Incorrect Products

Report within 48 hours of delivery with photo/video proof for quick resolution.